Exchanges and Returns

Exchanges and Returns

 

Not satisfied? We'll refund your money!

We always want our customers to be satisfied with our store. We want our products to cause a general commotion of happiness when they arrive at your home so that you'll keep coming back.

If for any reason you are disappointed with your purchase, we will do our best to resolve your problem, following a few simple rules for exchanges, returns, and refunds.

Change of mind and cancellation:

In the case of exchanges and returns due to a change of mind or cancellation, when the product is in perfect condition but does not please the customer, they will have 7 (seven) days, counted from the date of receipt of the goods, to request a return by contacting us by phone or email.

How to proceed in the case of a return or exchange due to a change of mind:

1. Contact support via email.